This short, practical book addresses issues that are relevant for all accountants and tax practices. Aimed especially at smaller and mid-sized firms, the book highlights areas where they may be vulnerable to claims and advises how firms can develop processes to reduce the risk.
The book includes commentary on, and key extracts from, guidance issued by the CIOT and other professional organisations on such topics as professional standards; dealing with client irregularities (including disclosure issues, balancing client confidentiality and the adviser's own need to act with integrity); conflicts of interest; ceasing to act in particular circumstances; second opinions; keeping proper records, etc. The book also offers practical advice on such topics as engagement letters (both content of and systems for), liability caps, invoicing, and managing planned and unplanned staff absence.
Where things do go wrong, the book advises on the necessary steps for containing and minimising the financial and reputational damage.
The text is filled with short case studies based on the author's experience of advising clients. Readers will recognise the pitfalls as all too real, will learn from the mistakes of others, and will welcome guidance on measures (often quite simple) to reduce their exposure to the risks.
Useful appendices include sample file review forms, forms to use when opening files, a draft client relationship cancellation notice and checklist, and relevant extracts from professional guidance.
Eckstein's "Managing Risk" guide should be essential reading for the partners of all accountancy and tax advisory firms. It is easily digestible with practical "real world" illustrations and sets a proper commercial tone for risk management in an increasingly litigious world. It is now required reading for all our internally promoted and lateral hire partners. - Tony Chapman, Partner and Head of Risk Services, BHP LLP.
Essential reading for any principal engaged in private practice - STEP Journal review July 2019.
Buy the book from Karen@kareneckstein.co.uk
"I am delighted to have celebrated the launch of my first book with such a fabulous group of clients and colleagues. I am passionate about risk management, and have been dealing with claims against accountants and other professionals for over 25 years."
"It strikes me how many of these claims arise from getting the basics wrong, but if we can work together with insurers, professional bodies, brokers and accountants to reduce the claims that arise from those easy mistakes, we can all benefit.The book advises on the necessary steps advisers should take to contain and reduce the financial and reputational damage professionals suffer as a result of claims. Using short case studies and real life examples, based on my professional experience of advising clients, I hope it will provide useful guidance to professionals and reduce their exposure to risks."
- Karen Eckstein
"Managing Risk" guide should be essential reading for the partners of all accountancy and tax advisory firms. It is easily digestible with practical "real world" illustrations and sets a proper commercial tone for risk management in an increasingly litigious world. It is now required reading for all our internally promoted and lateral hire partners."
Tony Chapman, Partner and Head of Risk Services at BHP LLP